Dedicated Personal support
Belvivere’s customers deserve the most personal
attention. Once you place an order you will be assigned a “Personal
Assistant” who is responsible for your order. You may contact
your personal assistant directly, either by phone, e-mail or fax,
and he or she will be available to help you with any question, inquiry
or special request.
The same person, if you wish to, will remain your main contact at
Belvivere, and you may always refer to him/her directly for any
further need of assistance.
Sound Customer Service
Customer service is quick, simple, courteous and
knowledgeable, ready to directly address your needs and reply to
A well trained staff of fine linens experts is available to help
you at any time.
U.S. based front office
Belvivere connects you directly with the manufacturers
in Italy with the ease and convenience of dealing with a U.S. based
front office ready to help you and make your online shopping experience
smooth and effortless.
Belvivere delivers from Italy right to your doorstep.
Hassle-free! No extra charges or import fees. We take care of all
International freight charges, inbound fees, custom clearance, required
duties/taxes and ship your order out of our Miami, FL facility.
For more information see Shipping.
The Company-Customer Pact
This document is a call for shared responsibility
between companies and customers. Not merely a one-sided Customer
Bill of Rights, the pact asks that both sides agree to a set of
principles that promote productive and respectful behaviors. We
at Belvivere Fine Linens feel that everyone, whether customer or
employee, shares an interest in bringing their humanity to the customer
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