We strive to provide you the very best
in Luxury Linens, and want you
to be completely happy with your shopping
experience at Belvivere.
If for any reason you are not pleased with your purchase you may
return your order within 30 days for a full refund, less shipping
Returns are as easy as 1-2-3 !
1. Please contact customer service at 305-748-4336
to your account if you are a registered user.
2. Get your Return Merchandise
Authorization number (RMA#) either by phone from
one of our operators or on your account online in the orders section.
3. Send the package back to us at:
Belvivere Fine Linens
Attn. Returns processing [Your RMA# here]
8345 NW 66 Str. Suite - 7889
MIAMI FL 33166
Please include into the box the return slip that was sent with your
order properly filled with your assigned RMA#.
All packages received back without a Return Authorization
Number will not be accepted and will delay your refund.
We strongly suggest using a carrier that provides tracking information.
Kindly allow up to 14 business days from the date
the return is received at our warehouse to process your return credit.
We recommend that you keep the return tracking number for your reference.
We will send you an email to notify you that your return has been
processed and the proper amount is credited. You will be refunded
the shipping cost as well if the return is a result of a manufacturer
error or a shipping error on our part.
All returned items must be unused in its original packaging and
in its original condition with labels/tags still attached.
Laundered items will not be accepted. Monogrammed and custom made
items are not eligible for return unless there is a manufactures
defect or error. If we receive returns that do not comply,
they will be returned to you and no credits will be issued.
All sales become final after 30 days from receipt of shipment.
Because we carry limited inventory, we are unable
to process exchanges. If you are dissatisfied with an item, please
return the item using our easy return process. Then place a new
order online for an alternative product.
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