Frequently Asked Questions


We arrange weekly consolidated shipment from Florence, Italy to our Distribution Center in Miami.

The cargo includes all orders placed in the week.

We take care of US custom clearance and forward individual orders to final destination.

Please allow 7-10 days for delivery.

International (non US & CANADA) orders are fullfilled directly from our production facility in Italy.

For more information check our SHIPPING page here.

We do take care of all US import and custom clearance operations for You.

NO additional Duties/Charges/Costs are due over listed price.

We strive to provide you the very best in Luxury Linens, and want you to be completely happy with your shopping experience at Belvivere.

If for any reason you are not pleased with your purchase you may return your order within 30 days for a full refund.

No hassle, no questions, no problems.

For more information check our RETURNS page here.

Yes, Italian Linens are expensive.

I am not ashamed of this, nor do I try to hide it. The reality is there are many cheaper and inferior quality products out there you may choose from.

And if price is the most important factor than I recommend you should go ahead and check'em out online and off.

No hard feelings, we can't be everybody's cup of tea.

Our Linens are for people who don't want to waste their time running after the next bargain or "special" discount.

Who want to be absolutely certain to get world class luxury linens.

Consistent quality. No compromise, no cutting corners.

Yes, it's expensive.

That's because the cost to make extraordinary linens is astronomical.

Our artisans only turn a limited number of pieces per day, slowly, carefully taking every opportunity to improve the quality of your fine linens in every little detail.

It takes tedious hours of meticoulous hand-work to deliver a genuinely better product.

And I am fastidious about only using the finest materials.

If I could do it cheaper, I would.

But the reality is BELVIVERE Linens do not really cost that much...

If you take into account that they come with an exclusive 5-year limited warranty and normally last for more than a decade or even a lifetime, you are actually paying just pennies.

Plus, they come with an unconditional money back guarantee.

Use it for 30 days.

If you don't like it I'll buy it back from you.

That means I take all the risk, not you.

A DUVET COVER is a comforter cover. It's like a big pillowcase to be filled with your down comforter. It is actually the best protection for a down comforter and offers an easy way to change the look of a room.

A SHEETS SET is made of one bottom fitted sheet to go over your mattress, one flat top sheet or upper sheet and a pair of pillowcases.

A PILLOWCASE is a fabric cover, constructed with one end open. An American design used to cover a sleeping pillow. Also referred to as a pillow slip or pillow sack.

A PILLOW SHAM is a decorative fabric cover for a pillow, usually constructed with a flange or trim. Pillow shams are a European design.

For more information see our full GLOSSARY of TERMS here.

BELVIVERE is a real Manufacturer Workroom and we do actually produce all our linens in house.

We offer a bespoke service to customize your Bed, Bath or Table linens with embroidery, made-to-measure sizes or special requirements of interior designers.

For more information see BELVIVERE CUSTOM LINENS.

Yes, absolutely!

Just make sure to follow our washing and care instructions here:

BELVIVERE WASHING & CARE INSTRUCTIONS

....and your fine linens will get softer and nicer wash after wash!

We do recommend ironing after wash.

It is not required though.

If you like a more shabby look you can skip ironing.

Yes, we do ship Worldwide.

US & CANADA orders are handled through our Miami, FL Distribution Center.

International (Rest of the World) orders are shipped directly from our Florence, Italy production facility.

Our linens are generously oversized to fit today’s deeper pillow top mattresses up to 20" high.

Please see below our standard linens dimensions:

BELVIVERE SIZE GUIDE

If our standard sizes are not working for you we can still custom make linens to your specific requirements for unusual sized or odd shaped beds, including cabin beds for yachts and planes.

See BELVIVERE CUSTOM LINENS for more information.

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